Frequently Asked Questions
How much are your brownies?
£16.00 for a box of 6 chunky original brownies
£19.00 for a box of 6 chunky flavoured brownies
How can I order?
You can order via the social media platforms of Facebook, Instagram or Twitter, drop us an email, online here or order by telephone
How do I pay?
Secure payment is accepted from the website, or you can pay via bank transfer or we can send an invoice.
All orders must be paid for before being dispatched or collected.
Where do you deliver to?
We offer a complimentary delivery within a 3 mile radius of Catherington, Hampshire.
Further locations may be possible for an additional charge.
Where can I collect from?
Catherington, Hampshire PO8
Will you mail brownies to me?
Yes, the brownie boxes can be posted, though please note they do NOT fit through a letterbox and are sent as a 'small parcel' The parcels are sent via either Royal Mail or 'dpd local' courier. We are not responsible for delays or damage to goods once they have left us. You will be issued with a tracking number once your parcel has been sent.
How much is postage?
A single box is sent first class signed for via Royal Mail and is £4.85, for more than one box your items will be sent via 'dpd local' courier at a charge of £5.99 (upto 20kg) and this is added to your bill. Please select your required postage option, by using the drop down box at checkout.
How long after I order will you post?
We aim to bake and then send the brownies out to you within 48 hours, but this does depend on our availability. Please kindly note we ONLY post out Monday - Thursday
If you need brownies in a hurry, please contact us first before placing your order and we can advise you of a realistic despatch time
How long do they keep for?
They will keep for approx. 5-7 days after you've received them (but I doubt they'll last that long if your family is like mine)! Please ensure you store them in an airtight container, and this will then ensure their freshness, you can pop them in the fridge too. They can also be frozen for a few months. To defrost, just leave them at room temperature for a few hours. They are also extremely delicious if warmed through in the oven .... served with ice-cream or custard or both!
Can I give as a gift?
If you're feeling generous and want to gift a box of brownies rather than eat them yourselves, we can pop a handwritten card inside the box for you and ship directly to the recipient.
Food allergens and Intolerances
If you have any questions or concerns regarding any ingredients or allergens, please do get in contact with us prior to making your order. We take your health and welfare very seriously.
All bakes are made in a kitchen where WHEAT, BARLEY, GLUTEN, MILK, DAIRY, EGG, SOYA, SULPHUR DIOXIDE/SULPHITES and NUTS (all varieties) are used, stored and handled on a daily basis and although we make every effort to ensure there is no cross contamination, we CANNOT
guarantee there are no traces of these allergens in any of the products, so therefore they are not suitable for people with allergies or intolerances.
The gluten free products do meet the less than 20ppm 20mg/kg legal level.
An allergen information card is delivered with every order, as well as information on when the brownies were baked and when they should be consumed by. If you require a full list of ingredients, please do ask and these will be provided.