I'm not a fan of strict rules and regulations, but in accordance with UK policies I am obliged to tell you the following blurb .... which you do need to read!
TERMS & CONDITIONS
Once an order has been placed, you will be asked to make payment by either BACS or Paypal. The payment information to me is encrypted and no details can be seen in full.
Once payment has been made, only then will the brownies be baked and dispatched.
If you need to cancel an order, please get in touch with me as soon as possible. Refunds are not permitted if costs have been incurred by me.
Once the brownies have been posted to you, I will ensure you receive a tracking number. I will not be held responsible for any packages that are delayed, lost or damaged in transit, though I will do my best to help you claim against the carrier.
The brownies will be packaged in a safe and secure manner
When you place an order with Harvest View Brownies, the information received is your name, address, email address and telephone number. This information is collected so I can fulfil your order. If you are purchasing as a gift and wish for me to send directly to the recipient, then their information is also received by me. The information is never passed on to third parties nor used for marketing. I will only contact you if there are any questions or queries relating to your order. Should you wish for your data to be removed, please email me here
Perishable goods purchased cannot be returned, however, in the unlikely event you are not happy with the brownies please do get in touch with me immediately, so I can endeavour to put things right.